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The best experience at a dealership anywhere around! Will be shopping here for any future car needs! Thanks to everyone here who was respectful, kind, and not pushy. You were a breath of fresh air in the car-buying industry.
It was an awesome experience, great sales people and were enjoyable to work with
Very speedy service today! Very helpful with quote for new tires!
Very professional and Honest up front pricing. Will definitely return and highly recommend this dealership.
Very pleased with my experience at Lake Wales CDJR. I recently purchased a 2023 Charger GT from them; traveling from NY to purchase it. It was definitely worth the trip! I'd never purchased a car out of state before, and this dealership made it a painless, and smooth process. Salesman Shane was very easy to work with, replied quickly with any answers to questions that I had throughout the purchasing process. When it was my time to work with Business Manager Jim, he was also great. Would highly recommend these guys, and this dealership. If you're looking to buy from out of state - this place is worth checking out. They even worked with the NY DMV directly to get my car registered, and license plates mailed out to me. Thank you, Lake Wales CDJR!
Just bought my 2nd Jeep from Allen Peacock at Huston Jeep in Avon Park and I couldn’t be happier. Allen made it an easy and quick transaction, no pressure. Highly recommend!
I recently purchased a new car from Chrysler, Dodge, Jeep, Ram dealership in Lake Wales and I am thoroughly impressed with the entire experience. From the moment I walked in, the staff was professional, attentive and knowledgeable without being overbearing. Steve, my sales consultant was exceptional and friendly, In addition, the finance manager was professional and made the entire document process easy. The overall atmosphere at The Chrysler, Dodge, Jeep, and Ram dealership in Lake Wales , was welcoming and customer-focused. I felt valued and respected throughout the entire process. I highly recommend this Dealership to anyone looking for a professional and hassle-free car-buying experience. Thank you for making my car purchase a truly positive experience! ---
Awesome service today. Highly recommend.
Service was great!
Got my new 2023 Dodge charger from Fran she was great very knowledgeable on all the cars I looked at. Financing was effortless they explained all options such as GAP insurance services and no pressure. My overall experience was excellent
My experience with Justin Alicia, and the rest of the staff was very welcoming. I am new to the area and my initial interaction was one that made me feel right at home. Great customer service service and they did everything in their power to make me feel good about my decision to visit this establishment.
Love the customer care services and the great help when chosing the right car.
Employees were kind and courteous. They discovered the problem and corrected it in a timely manner. They also showed me what the problem was for my future reference. I will be going to them from now on for my Jeep needs. Highly recommend them.
Had a wonderful experience at Winter Haven Low Payment King Jeep. Very pleased with everyone we met.
My wife and I had an excellent experience in purchasing our new vehicle. Christo was very personable and extremely professional. In addition, the dealership exceeded my expectations with their customer service. Once again, we are extremely satisfied with our purchase.
Chief was nice, polite and so down to earth. Please ask for this man! It honestly was a pleasure working with him.
Shout out to parts advisor AARON ADDISON,very responsive,quick,explained it as it is,extremely professional.very impressive and attentive young man!!
It was a great experience. One of the best experiences I’ve had
⭐⭐⭐⭐⭐ I recently had my 2022 Jeep Compass serviced by Josh Dismuke, and the experience was outstanding! From start to finish, everything was smooth, professional, and stress-free. I was able to drop off my vehicle with complete confidence, and all the work was completed efficiently and on time. The entire staff at Lake Wales Chrysler Dodge Jeep Ram was friendly, helpful, and made the whole process easy. A big thank you to Josh for the exceptional customer service! I highly recommend them to my friends, family, and anyone looking for honest, reliable service. Keep up the great work!
I had an excellent experience at this dealership. From the moment I arrived, Cristo was professional, patient, and extremely helpful. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable throughout the entire process. If you are looking for a vehicle and want outstanding customer service, I highly recommend asking for Cristo. Thank you for making this such a positive and memorable experience!
Mario at the Lake Wales dealership was wonderful! He managed to find me exactly the Jeep Wrangler I wanted, and helped me through the entire deal. He was there for me post deal to make sure that I had everything I needed, and fully understood the features of my new Wrangler. I will certainly come back here when the time comes for a new car!
I had the opportunity to buy a Jeep in this dealer and my sales person was Cristobal Roman, he provide a great service and he sold me the car I want he never try to sold me another car. Thank you so much Cristobal for helping me to buy my dream car. I will recommend this dealer and Cristobal 100%. Thanks, thanks, thanks!!!
Needed oil change and tire rotation, they got me in the same day. Thanks
Una experiencia maravillosa , gracias a cristo por su profesionalismo y experiencia, pude cumplir uno de mis sueños y el de mi esposo ☺️mi dealer de por vida
Tj was awesome helped get my son in an car with zero stress
Great work these guy's i had a service done and I was in and out within a hour fast easy .Thanks to the service department.
Matt Snyder was extremely professional and helpful.
Cristo was wonder. He made my husband and myself feel very comfortable and confident about our purchase. We will definitely be back.
Prompt service, in and out!
I had a great experience purchasing my Ram thanks to Eddie and the entire team. From start to finish, they made the process smooth, stress-free, and really worked to get me a great deal. Eddie was the best professional, knowledgeable, and genuinely helpful every step of the way. The whole team made me feel valued and took the time to make sure everything was right. Highly recommend working with them if you’re looking for a great deal and excellent service!
Excelente servicio de vendor Cristobal Rotter
Cristo went above and beyond to help me and my husband to get a car. I really appreciate him. Everyone I met in the dealership were awesome. We will definitely come back to get another car.
Cristo was BOMB.com
Our salesperson, Fran was very knowledgeable and friendly. She helped make the sales experience trouble free! Joseph, one of the sales managers/finance, was super friendly and explained the options well. Overall we were very satisfied with our experience buying a new vehicle from Fran and Joseph! Thank you both.
Set my granddaughter Christian Powell by the sea diet Kia because I bought a brand new 2026 for them those are good people My granddaughter purchased a Kia soul she was very happy with the way people treated her this is a good dealership this is why I recommend people to go buy and see David d or Bobby these are very honest people they don't get a better dealership than Dyer Kia specially with David d and Bobby
Les recomiendo a las personas que en este lugar me atendieron de maravilla! Me ayudaron mucho mas de lo que yo pensé a pesar de tener mi crédito bajito. Quien me atendió fue Cristo Rotter. Tremendo ser humano. ♥️♥️
I wanted to take a moment to recognize Michael Martinez for the exceptional help he provided during my vehicle financing process. Michael was professional, knowledgeable, and genuinely had my best interests in mind from start to finish. He took the time to explain every detail clearly, answered all my questions without hesitation, and worked hard to ensure I received the best possible deal. At no point did I feel rushed or pressured—just confident that I was in good hands. If you’re looking to finance a vehicle and want someone who is thorough, trustworthy, and truly focused on getting you the best outcome, make sure you ask for Michael Martinez. His expertise and dedication made a big difference, and I wouldn’t hesitate to work with him again. Thank you, Baylis Gatlin
Eddie romero Y Michael son the best
Our sales representative was Cristobal Rotter, and we received excellent service from start to finish. He identified and show us exactly what we were looking for on the first try. Throughout the process, he explained everything in detail, making it very easy to understand. A very kind and helpful person, like everyone else on the team we came into contact with who helped us in one way or another. We are grateful to everyone, especially Cristobal, for making it all possible. HIGHLY RECOMMENDED! And a special thank you to the lady who gave me a rose for Valentine's Day. That small gesture was very thoughtful and made me extremely happy.
Tim in the sales department and all of the management team (sales,finance,GM) went above and beyond to make sure everything went well throughout the entire process. Repeat customer here for my next one!
Frannie is awesome!!!
I got great service from Eddy. He worked with my situation and with the help of the team I left in a within my budget.
Cristobal ha sido muy atento y servicial. Nos encanto su servicio Lo recomiendo al 200%
We had a wonderful experience! Everyone was friendly, not pushy. They listened to our concerns and helped us find the right vehicle for us. Frannie is amazing, Michael helped us with our finances and Joseph came and personally thanked us for our purchase. 10/10
Great place. Good business. Communication was amazing with Josh. Kept me updated from start to finish. I never had to wonder what was happening with my vehicle once. Highly recommend working with Josh if you drop your vehicle in service!
Thanks Ms. Frannie your the best !!
Frannie done a fantastic job
Out of all the dealerships I visited over the past two months, Lake Wales CDJ was by far the most helpful and efficient. I worked with Eddie and Michael, and they helped me get into this beast with a great deal I couldn’t pass up. Their dedication and professionalism didn’t feel motivated by money—they genuinely cared about helping me. Of course it’s a business, but they made the entire experience stress-free and honest. I highly recommend doing business with this dealership and will definitely be back in the future.
Multiple sales purchases and service visits. Always a great experience!
I recently bought my car at lake wales Chrysler jeep Ramp dealership. And there’s a great team giving to the customers a full attention as soon you arrive. My sales person was Cristobal he was great, very focused on my consultation, and very professional providing a certain level of security and faithful follow up.
Cristo was absolutely fabulous in getting us in a new Grand Cherokee. Lani is thrilled with the new ride. Huge thank you to the Lake Wells team in making this happen.
The Lake Wales Dodge service department is great!! Alesha was super helpful and accommodating.
This place is awesome! The customer service is great, i wouldn’t want any other place to help me! Will be coming here for everything from now on!
Loved the service! Always amazing at Lake Wales.
My first time getting my 2500 ram serviced here. I've been upset with the place in Winter Haven. Now I have a new place. I will be here from now on. Service was great. Atmosphere was great
After a bad experience at a different dealership, we decided to give Lake Wales CDJR a try and it was the best decision we’ve made. They made our car purchase ten times better. Everyone was very welcoming and professional and the options were endless. I would definitely recommend asking for Eddie Romero, who was patient with us, made it a stress free experience and explained everything that we needed to know. And Michael Martinez, who made the transaction process so much simpler and easier for us. Overall, I’m very pleased with this dealership and can honestly say the reviews speak for themselves. I 100% recommend coming to this location and seeing the options they offer.
Muy amables personas en espesial el señor Cristobal rotter
Excellent service from Cristo. Thanks for the business!
I love the service dept at LAKE WALES…Alesha and Justin are amazing!
I just wanna take this time to give a big shout out to "Alesha" her service exemplifies customer service skills. She's trully the best! Thank you
Service advisor Alesha was amazing very knowledgeable and gave me the answers I needed. Thank you
I have PTSD . Having Cristore their today was a god sent. Got tire rotation and oil change. He is awesome. Love my 2020 Kia Sportage ex.
⭐️⭐️⭐️⭐️⭐️⭐️ (6/5!) Cristobal was absolutely AMAZING!!! From start to finish, he went above and beyond to help my parents purchase my very first car and make this dream come true. I am beyond thankful for him and his entire team for working together with my parents and brother to make this happen. The whole experience was smooth, stress-free, and full of kindness. Everyone was so patient, professional, and genuinely caring. You can truly tell they love what they do and care about their customers. Many blessings to Cristobal and everyone involved. I couldn’t have asked for a better experience. Highly recommend! ✨
Great service I can call anytime if there is something with my Jeep
Our car buying experience went amazingly smooth! Tim worked with us and truly went above and beyond. He understood my terms and never tried to sway my mind otherwise. He is an amazing asset to their team. Michael handed all my paperwork and went through everything so I understood it. Highly recommend!
Ask for Joe ... you'll be treated like family!!
It was a great experience wonderful guys to work with I'm very happy with my car
Great job servicing vehicle new tires snd oil change very friendly and professional
Thank you Lake Wales CDJ! I drove over two hours from the Gulf Coast after a few poor experiences at Local Mega Dealerships. Lake Wales had exactly what I wanted and applied all available incentives and a fair trade in value. It was definitely worth the drive. Thanks to Joseph for securing the deal before I made the drive, and thanks to Cristo (Sales), Harry (Mgr), and Matt (Finance) for completing the deal with no surprises. Truly a family business feel that blows away the poor customer service from the Mega Dealerships. They didn’t disappoint this educated buyer and I was extremely pleased with my experience here. I’ll be back when I trade in my next Jeep. Thank you!
Very helpful and kept me posted on my service.
Everyone was very helpful and kind while looking for the perfect truck. They had many offers and were able to get something that works for us. A special thanks to Cristo for helping us out and making this experice special.
I got the best deal and amazing service from Chief and Mike! Thank you guys!
Jose was an amazing salesman and very helpful!
We just got a Dodge Hornet. Sales representative was excellent! Eddie Box should be your go to representative when looking to purchase a vehicle. Smooth fast experience!
HI I am Rhonda and I recently went to the service department to get my oil changed. It was actually a pleasant experience!. All of the staff, Especially Justin, were polite and respectful. It is nice to go somewhere with friendly people that actually smile and look at you! Thanks Lake Wales CDJR!
Honest, transparent, and no dealer fees! Tim was my salesperson and the transaction was easy, quick, and most importantly professional.
They have the best sales approach! We were not able to make a deal, but the treatment was 5 star. Thank you Mario and RJ!
Wow just Wow... 6.5 hrs later i walk out with a 2022 Dodge Ram truck fully loaded... I HAD PLEASURE OF WORKING WITH Frannie the entire time..... Helped in more ways than i can count. If want great service come HERE.....
Juan and tim are very nice and helped me understand everything that came with buying/ using our new car best experience ever!
Great customer service from Billy and Ricky. As much as I miss Josh as my service advisor I’m very pleased with Billy as my new service advisor.
I came in on Saturday looking for an SUV or Truck . Frannie Adam’s was excellent in helping me and sitting down with me , going over options getting approved for the Suv.. They choose a Jeep Cherokee Overland and love it .. Outstanding Customer service in picking the one that I like and knowing what I was looking for.. Vehicle drives like a dream . Frannie Adams and Michael Martinez was so helpful in getting me into the SUV. I recommend anyone looking for a vehicle . Frannie Adams Very professional, outstanding Customer . Come here ask for Frannie Adams best sales person I met and understand what a customer is looking for.
Living in the Bradenton/Sarasota area, a lot of my initial dealings were through correspondence. Mario Rodriguez was my sales rep, and there was never any pressure whether I purchased a car or not. He always got back to me quickly on any questions I had, without once trying to oversell the car or rush me into making a decision. When I made the two-hour drive to Lake Wales, as I walked in, everyone I spoke to was very friendly. Mario and Mike Martinez made sure I wouldn't be tied up all day at the dealership, making the buying experience very relaxed and easy. I wouldn't hesitate to recommend Lake Wales Chrysler to anyone who's in the market for a car.
The service manager Joshua was great! Extremely professional & knowledgeable. I brought a non Chrysler vehicle for service & some concerns I had, even without an appointment the technicians looked at my vehicle within a timely manner and quoted out the repairs. Will gladly continue to come back
Had trouble diagnosing the issue but didn’t give up until they figured it out.
Such a pleasant atmosphere and very reasonable prices. Thanks.!
This dealership is amazing and the people are even better! They make you feel like family and truly care about you and what you want.
Mose was absolutely great from beginning to end!! Everyone I met was friendly and eager to help in any way. They were gracious enough to follow me to drop off the rental car I had been driving for months. You guys are all ROCK STARS !!
My family visited Lake Wales Chrysler Dodge Jeep RAM recently. Harry was very friendly and very knowledgeable. I recommend visiting Lake Wales Chrysler for your next vehicle purchase in Lake Wales Florida.
Great family owned dealership. They made us feel very welcome and were truly friendly. No pushy sales people here! I feel they had our best interest in mind. Frannie was our salesperson. She was very knowledgeable and helpful. They all seemed to go out of their way to make sure you are taken care of. We will definitely be back here when we are looking for our next vehicle.
Cristo Rotter made my car buying experience amazing. He was very patient, never in a rush, and truly listened to what I was looking for. He took the time to guide me step by step without any pressure, always attentive and respectful. If you’re thinking about getting a car, I highly recommend reaching out to him and his management team. They’ll take care of you the right way. Thanks again, Cristo!
I had an issue with a tire and stopped in with no appointment. The staff was awesome. They got me in, took care of my problem, did not charge me anything!! I was in and out in less than 15 minutes. Everyone was pleasant and it certainly turned my day around. Thanks
Everyone at the dealership were professional and easy to work with.
Josh(Mngr) and Alicia was great to work with
I bought a jeep trackhawk and was very satisfied because of the customer's friendliness
Nice
Had an appointment for an oil change and a tire rotation. Right on time!! Everyone was super friendly. Thank you
I had been having bad experiences in the Kissimmee area at the Jeep Dodge Ram Dealerships so I decided to make the drive to Lake Wales and I’m so happy I did. Billy and Debo were very pleasant when I showed up for my appointment as well as providing a clean rental for the time my vehicle was in the shop. They were honest, transparent and upfront with me about everything that was needed to be done from start to finish! Bill, Josh and Debo were all delightful to work with. Thank you guys again! I will be definitely be back anytime one of my cars needs work!!
easiest buying experience I have had at a dealership. I purchased a brand new jeep that I found online. The jeep was already priced at a good deal so there was no need to have to try and haggle a reasonable price. The finance manager (Harry Parson) made the purchase easy , when there was an issue with the finance , he listened and fixed immediately, with the intent of securing good financing. Everybody i dealt with seem Attentive and willing to work for me and my needs. 10 Stars thanks to the crew at Lake Wales CDJR!
Awesome Experience with Mose and the entire team! They made it super easy to buy my new truck. Great Price and Awesome service. Happy I made the drive from Orlando.
My husband and I had such a pleasant experience here yesterday. We bought a brand new ram and “Chief” along with his colleagues made sure that we were taken care of. They made sure we were comfortable in every way possible. Highly recommend doing business at this establishment.
After two failed days at separate Ford dealership, I decided to give Dodge a chance. I came across Lake Wales CDJR after looking at a truck online and went by the dealership. I dealt with Juan who was awesome, he was very enthusiastic about getting me the truck I wanted with the deal I needed. It truly felt like he was on my team. The whole team then worked with me and made it all happen. Best dealership experience I’ve ever had.
Excelente servicio muy atento profesional su nombre es Cristo habla español que para mí es muy importante gracias Cristo por todo lo que me añudaste estoy satisfecha y feliz gracias a todo el personal muy amables y serviciales excelentes
Very good experience with the representative of the dealership.
Excellent service, Cristo and all the team were very profesionals.
The service advisors are great. I’ve been there several times for general maintenance as well as for repairs. The service techs are very helpful, too.
Fast work never have any problems when I go in. Appointment time always kept and not a long wait
Great staff. Very helpful diagnosing there vehicles. Thank you and keep up the good work. Mopar built to last.
As usual Lake Wales Chrysler does not disappoint! Always receive top notch care. Thank you Lake Wales Chrysler for keeping me safe!
Great service and friendly staff!
Amazing service as always! Super professional with minimal wait time. Thank you!!
Awesome crew
If you value a good experience with good people, this is the place for you!!
I highly recommend that dealer Friendly and completely honest w the customers Cristo is the best!
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