Michael Martinez

I wanted to take a moment to recognize Michael Martinez for the exceptional help he provided during my vehicle financing process. Michael was professional, knowledgeable, and genuinely had my best interests in mind from start to finish. He took the time to explain every detail clearly, answered all my questions without hesitation, and worked hard to ensure I received the best possible deal. At no point did I feel rushed or pressured—just confident that I was in good hands. If you’re looking to finance a vehicle and want someone who is thorough, trustworthy, and truly focused on getting you the best outcome, make sure you ask for Michael Martinez. His expertise and dedication made a big difference, and I wouldn’t hesitate to work with him again. Thank you, Baylis Gatlin

Eddie romero Y Michael son the best

After a bad experience at a different dealership, we decided to give Lake Wales CDJR a try and it was the best decision we’ve made. They made our car purchase ten times better. Everyone was very welcoming and professional and the options were endless. I would definitely recommend asking for Eddie Romero, who was patient with us, made it a stress free experience and explained everything that we needed to know. And Michael Martinez, who made the transaction process so much simpler and easier for us. Overall, I’m very pleased with this dealership and can honestly say the reviews speak for themselves. I 100% recommend coming to this location and seeing the options they offer.

Our car buying experience went amazingly smooth! Tim worked with us and truly went above and beyond. He understood my terms and never tried to sway my mind otherwise. He is an amazing asset to their team. Michael handed all my paperwork and went through everything so I understood it. Highly recommend!

I came in on Saturday looking for an SUV or Truck . Frannie Adam’s was excellent in helping me and sitting down with me , going over options getting approved for the Suv.. They choose a Jeep Cherokee Overland and love it .. Outstanding Customer service in picking the one that I like and knowing what I was looking for.. Vehicle drives like a dream . Frannie Adams and Michael Martinez was so helpful in getting me into the SUV. I recommend anyone looking for a vehicle . Frannie Adams Very professional, outstanding Customer . Come here ask for Frannie Adams best sales person I met and understand what a customer is looking for.

They were incredibly nice and not pushy at all. Moses is the best salesman that I have ever worked with and the financial manager Michael was just as good. Couldn’t have asked for for a better experience. So if you are shopping for a new vehicle of any kind PLEASE take my advice and go here.

I had a FANTASTIC Experience at LWCDJR! I would definitely recommend anyone in the market for a new or used vehicle to go check them out! Steve, my salesman, Michael who handled my financing, and Ralph the GM went above and beyond to help me get into the vehicle I wanted and I'm beyond grateful! Most everything was done by text, over the phone, and email making it super easy and quick when I actually went into the dealership to pick up my Chrysler Pacifica Hybrid. I desperately needed a new to me vehicle and have been working on my credit but currently don't have the best and was not sure if it would even be possible but, like I said these gentlemen went above and beyond to get me financing and I didn't have to sacrifice on the vehicle I really wanted! I wanted a ceramic grey Pacifica 2022 with 50-60k miles in good condition and that's basically what I ended up in only a little better in my opinion! Exact color and year with 67k miles and it was a hybrid with the "S" package, meaning the black package basically. With solid black interior, leather in pristine condition, and on the outside what would normally be chrome, is black, like the front grill and rims! Just a very sharp looking vehicle and I'm beyond grateful for everything at this dealership!

Great experience, very satisfied with the whole process. Our Saleman Steve was very helpful and Great Guy. Sales Manager Jacob and Finance guy Michael were probably the best I have ever dealt with. Got a great deal on our 2019 Audi. Highly recommend this Dealership.

We definitely had a 5 star car buying experience- probably the best one ever. We saw the truck we wanted on Car Gurus and connected directly with the dealership. We texted back and forth with Mose and did a preliminary valuation on our trade in plus a few other things. We made an appointment for the next day. Upon arrival, Mose met us and had the truck ready for us to drive. We test drove then proceeded to write up the paperwork. We were very happy with the credit given for our trade-in. We had planned on using financing from our own credit union, which was at a great rate. Mose asked if we wanted them to see if they could beat it. They were able to meet the rate so we decided to go with them. Mose turned it over to Michael, the business manager, who processed and reviewed all of our paperwork. We ended up adding a great warranty. Michael was very efficient and went over everything. We were there for at least 3 hours but were able to drive away with our new truck. The truck was very clean, and had a full tank of gas. We felt that this dealership was a very professional organization and were very pleased with the whole process, from beginning to end. We never felt pressured or overwhelmed, which is easy to do in a vehicle buying experience. Everything about this dealership is high class. We highly recommend buying a vehicle here.

This was the very first and only time I had an entirely pleasurable experience purchasing a vehicle from a dealership. I am not an easy customer. I am demanding. I know what I want and I don't want to hear any the BS or double talk that you usually get from the dealership. I want to give a big shout out to Shane Kirtley and Michael Martinez who made this purchase so simple. I got the vehicle I wanted for the price I wanted with the financing I wanted. If you want a no nonsense, top notch customer service experience for your next purchase choose Lake Wales CDJR!